Support

Need help with Zap Bricks? Most answers are below. If not, write to us. We usually reply within two working days.

contact@pluriform.ro

Please tell us your device (for example iPhone 16), your iOS version and what happened. A screenshot helps a lot.

Questions and answers

How do I play?

Touch the field and drag to aim. The dotted guide shows where your bullets will bounce. Let go to fire. Each hit takes one point off a brick, and a brick breaks at zero.

After every shot the bricks move down one row. If a brick reaches the bottom row, the level is over: you can lift the blocks up and keep going, or try again.

What are coins and how do I get them?

Coins are the game's currency. You earn them by breaking bricks, by clearing levels and with the daily reward. You can also buy coin packs in the shop: tap the coin counter at the top right.

Coins pay for power-ups (SWEEP, SURGE, PIERCE), for UNDO and for lifting the blocks when you run out of room.

How does the daily reward work?

Open the game once a day to grow your streak. Day 1 pays 50 coins, and the reward climbs every day up to 300 coins from day 7 on. Your first day's coins are added the moment you first open the game.

If you miss a day, the streak starts again at day 1. Tap the streak line under PLAY on the Home screen to see your progress.

What is a RUSH?

When you clear the field fast, the next rows rush down one by one. Each extra row adds 10 bonus bullets to your next shot.

What does Premium include?

Premium is a one-time purchase that is yours to keep. It removes the banner and the full-screen ads, adds a 2x speed button next to STOP, and makes the aim guide one bounce longer.

Ads you choose to watch for a reward stay available, so you can still use them if you like.

I got a new device or reinstalled the game. How do I get Premium back?

Sign in with the same Apple Account you bought it with, then tap Restore purchase. You find it in Settings (the gear on the Home screen), in the shop, and in the Premium offer.

Coin packs are used up when you spend them, so they cannot be restored. Game progress is saved only on your device, so a new device or a reinstall starts from level 1.

I bought something but did not get it.

Make sure you are online, then close the game completely and open it again: unfinished purchases are delivered at launch. For Premium, also try Restore purchase.

Still missing? Email us with the date of the purchase and, if you have it, the order ID from Apple's receipt email.

How do I ask for a refund?

Purchases are made through Apple, so refunds are handled by Apple too. Go to reportaproblem.apple.com, sign in, find the purchase and choose "Request a refund".

How do I change my ad and privacy choices?

In the European Economic Area, the UK and Switzerland (and some US states), tap the gear on the Home screen, then PRIVACY, to change your consent for personalised ads.

To change whether the game may track you across other companies' apps, go to iOS Settings → Privacy & Security → Tracking. See our Privacy Policy for details.

How do I turn off sound, music or vibration?

Tap the gear on the Home screen. The tiles in Settings switch sound, music, haptics and screen shake on or off.

Is my progress saved?

Yes, on your device, after every shot. If you close the game in the middle of a level, it picks up right where you stopped. Deleting the game deletes your progress.